Charlotte F.
STILL WAITING FOR MY ORDER! i ordered last year and it’s been 9 months and no communication! they’ve ignored all my emails and every time i ask on instagram they say they’ll look into it….. i love this product so that’s why i’ve been so patient but now i’m questioning if i should ask for my money back!! hate how they keep posting influencers getting stock but here i am still waiting….. wish i read the other reviews before placing an order. very unhappy.
Greg S.
Despite placing order on 14 July 2024 and multiple follow ups and even a email saying the order shipped on 13 August , it is now 28th of August and we have not received the products or any update on status. It is impossible to get any sensible information from them or their shop front. DO NOT ORDER ONLINE FROM RONIN CHILLI !
Martin W.
This is purely from a customer service point of view. Placed my order 4 weeks ago and still not delivered. 2 emails checking the status ignored and instagram messages replied to once every 24 hours. All I got was a sorry ill look into it
Very poor I hope this is a 1 off however it has cost you me as a returning customer
Jess D.
Great product but shipping time is very long (requiring constant follow up to ensure it has happened) unfortunately I will be looking for another supplier due to this.
Melanie W.
I'm still waiting for the second jar of Ronin Chilli that I paid for and only received one of them. Have not had any response from any emails to Ronin. Please at least communicate with me!
Sarah F.
I love the product, really I do. I've ordered many, many times, and its delicious. They are always slow to ship, but this time its been over a month and despite Danny telling me the order has shipped, a week later the tracking says that the package hasn't been received by the post office and theres no sign of my order. I'm not the only one - a quick scan of their social media will show you many others waiting on their orders too. Plenty more chilli oils in the sea unfortunately.
Stephanie m.
My all time favourite!
Ruth R.
Order still not received, very slow to respond to follow up messages, have bought other brand
Maree S.
Ronin Chilli is the star of my condiments shelf. It goes on everything we eat and it runs out far too soon
Karlee S.
I love it so much but I have had to email multiple times to chase my subscription, which is often more than a month late. Such a great product, but would love it on time x
Julie N.
I put my order on hold since I was going away but credit card was charged in January 24 - no product delivered anyway. No answer to several emails.
Cancelled any future subscriptions and deleted my card from Ronin's website.
Miraculously, in April 24, I received the product - again no communication just delivery. Won't be ordering again - no way to run a business!
Beverlie d.
Ronin chilli is a taste sensation like no other, especially when liked by myself who is typically known for my plain palate……,
Lucy
The best chilli oil rver
Leila
So yum!!! I had to get 2 !
Julie N.
We love Ronin Chilli. The mix of ingredients makes it a delicious topping for almost anything - including using in a stir fry. It's not hot, just really yummy.
P A.
I heard about chili oil and we really cant get it here in the US, and I wanted to see what all the fuss was about. After some research I found Ronin's and decided to give it a try. It took almost a month to get her once it was shipped but the wait was worth it, received it yesterday. Teaspoon went in the jar the instant I opened the package and it's so flavorful! I will be adding this to EVERYTHING! Thanks for shipping to the States!
Christopher
Still haven’t gotten it. Ordered well over a month ago
Arnika K.
Bloody amazing product! Super stoked to be subscribed!
Maree S.
My husband is the one who devours Ronin's chilli on his breakfast baked beans, on roast chicken, and ham sandwichs etc. He hates running out!
Joanne T.
It blew my mind. It blew all our minds. So aromatic, sassy yet kind to the palate. The warm hug we didn’t know we needed.
Alyssa
Best Chilli sauce !!
Alyssa t.
Will always keep coming back for more. I get a lot of joy sharing the Ronin Chilli love with others
Paul
It took a while but it’s here! Yay
Anthony A.
Never a bad meal with Ronin chilli. No meal is complete without it ️️
Thanks
Rosalynn I.
This chilli is amazing it's becoming an addictive habit! Goes very well with rice and pasta or with eggs. Perfect crunch!
Sean
I still haven't received this item
Emily H.
Brought ad a gift for my boyfriend. He can be a tricky person to buy for, he always buys what he needs for himself and only buy high quality products.
He absolutely LOVED this - great flavour, great gift.
10/10 recommend
Claire B.
My customers love adding it to our bacon and egg burgers. So good!
Belinda
This is my second time purchasing. Super-exceptional customer service and a bonus I'll be gifting to bring more converts into the Ronin family. ❤️
Jacci D.
So tasty!! I use it on almost everything
Regan D.
This chilli oil is incredible.
I purchased this on reccomendation of some friends and I'm extremely satisfied with the purchase.
I used to make my own chilli oil but I'm an idiot and a fool! this is multitudes better than anything I've ever made.
buy it, do it.
Stuart N.
This stuff is addictive. We probably have 2 x bottles of Truffle and 4 of normal chilli stocked up at any one time. I think it's through fear of running out if it!
Luella M.
Love Ronin Chilli!
Jennifer D.
This sauce is THE best! I love it on everything. Best thing is the multi layered texture it adds to every dish. Certainly a staple in my fridge now, and a backup always in the pantry.
Lela H.
This chilli oil is spicy, earthy, garlicky, crispy and simply scrumptious!
Olivia R.
thank you as always. a MUST have in our kitchen.
William E.
Ronin Chilli is incredible already looking to stock up on more!
Jordan T.
So bloody good!!!! Nearly finished the jar after a week. Order now you won’t be disappointed.
Gideon H.
Magical, delicious, I’ll be back for more
Maree S.
My husband loves chilli and so I buy this for him. He has spread it on his eggs or baked beans for breakfast and mixes it through anything else! I am going to keep buying this Chilli oil for as long as it is available!
May S.
Love, Love, Love… literally put it on everything! will recommend to family and friends!
Suzy L.
My 10 yo son’s absolute favourite, topped up the pantry as part of his birthday present. Love everything about what you do guys, you’re excellent humans. X
Mon S.
Perfect addition to my breakfast toast to keep things interesting !
Jackson M.
I love this chilli so much, has completely replaced sriracha as my favourite condiment
Cam N.
What an amazing product!
Debbie A.
I can't give my opinion because I haven't received it yet despite ordering almost a month ago & sending several emails querying where it is & receiving no reply to my emails. I am starting to wonder if this is a scam ???
Very unhappy customer :(
Bianca A.
I love the chilli oil. I put it in everything. It’s amazing.
mandy k.
It’s spicy level is just right and taste is great
Kelly L.
Ronin Chilli taste very good. This is the second I ordered already. Even though it takes about 6 weeks to ship to Hawaii and costs about $20 per bottle with shipping, it’s still worthed .
Chris M.
An amazing chilli oil which is very addictive
Kim B.
The family's absolute favourite.
Lachlan N.
I first saw this chilli oil on TikTok and thought id give it a go! I put it on just about everything i eat, will definitely be reordering, cheers guys!
Luis Alfonso M.
I was surprised , seen my email got two jars of chilli oil , I didn’t purchase , because I have a subscription ,I got more surprised when I founded the company sent it to Gold Coast , not to me , I live in Melbourne, I really want my jars , tried contact Ronnin chilli , don’t get any answer yet , very disappointed
Carly M.
Sooo... I bought a jar of this gold (chilli) for my bro's birthday. He's like the connoisseur of chilli products. Like he won't settle for anything unless it's the best. I was a little nervous tbh that he wouldn't like it as I've never tried it either. Given all the amazing reviews, I figured I had a good chance to impress him.
He called me up yesterday to say... Wowsers! Best chilli sauce he's ever had and even confessed to sneakily having a spoonful all throughout the day... Just beacuse he could... And with nothing else. It is THAT good. So, thank you for creating such an amazing product... I'm now the best sis in the world, thanks to you guys
Cheers, Carly
Ben G.
Super tasty. Just restocked, and a few for gifts
Edward N.
After finding my order had leaked whilst shipping, the team at Ronin chilli kindly replaced no questions asked. Lovely flavor would be 5 star if it was spicier!
Toni B.
To say I’m obsessed with the chilli oil would be a huge understatement.
It’s a favourite that goes on just about anything and everything in our house.
Peta F.
This is the great opener! It’s the best entertainment to any dish. I think it is spectacular ⭐️⭐️⭐️⭐️⭐️
maria b.
The BEST chilli ever - and that’s coming from an Italian who was weaned on the stuff. And … the kelp soy sauce … I have no words except … I can no longer imagine life without it!
Eloise J.
Amazing chili sauce! Delicious!
Louise D.
It’s the best chilli ever. I have to hide it from everyone so it last longer than a week!!
Jono T.
Totally worth every dollar!! Second time buying this. Goes well with everything, lovely aroma, texture, and goes well with anything,
Definitely worth trying this!!
Mat H.
Absolutely delicious. Could just eat it with a spoon!
Freda P.
It was a gift for a friend and they absolutely love it
Jenny L.
As a "self confessed foodie" stuck in central Victoria I cannot tell you how much better life is since discovering Ronin Chilli. The truffle chilli oil was sensational the only downside being I only ordered one bottle. I have this on everything and in fact straight out works well most of the time. I love Danny's instagram as well as his wonderful positive messages on the jars and
great philosophy. I really am addicted to this and have already ordered a second time ... about to go round three and try the new products. thanks for making the sun shine a little brighter.
Jenny Larsen
Sarah B.
Can't get enough of this!!
Jono T.
Absolutely love it!! Flavour is so great, can add it to everything!!
Sophie B.
Onto my fourth order! Ronin chilli erry day!
Andrew C.
The flavour is amazing! Highly recommended
Amy T.
I’ve stood in the kitchen eating out of the jar more then I’ve actually put it on my food. Deliciously worth the hype
Irene M.
I have to hide it from my family, they love it too. Guess I know what I will be buying them for Christmas :)
Ryan M.
I came across this wonderful product a few months ago and have since ordered again. I have this on almost everything! You have a customer for life.
Nova C.
Best chilli oil I have ever had!I have been putting it on absolutely everything since it arrived. Beautiful mix of spices and flavouring, and the packaging is timeless. The products I ordered were packed so thoughtfully - cannot wait to buy more as gifts
Caroline C.
Tried it once and got hooked.
Tried others but nothing else compares!
Issy C.
Ronin chilli
Where do I even start,
Perfect size portion bottles
Great flavour and texture throughout
If you love a great spice little sure to give you a tingle!! Thank you again
Chelsei C.
The most amazing thing I've had in my mouth since that hot summer in Brazil.
Luis Alfonso M.
Good quality, yummy chilli oil
Michelle M.
This is simply beautiful. I have tried many including famous brands from the US as lockdown treats and this is the one I have chosen as MINE. Thank you. It makes every meal better.
Tim I.
Best chilli oil hands down. Ill continue to support Danny Ronin for ever!! 10/10
Brett n.
The Chili is amazing. The only issue I had was that one of the jars was damaged on arrival. Thus chili oil leaked into the packaging. Contacted Ronin but did not receive a response.
Pratik K.
I really love the Chilli oil, it has a super taste that makes me crave for it and a nice texture. Goes well with dumplings, noodles and rice. I only wish it was bit more hotter, a little too mild than I expected from the name.
Christine T.
Already have purchase me second order
Abel H.
Not bad very nice! Except for when it arrived it was already passed its use by date
Sophia G.
The most delicious chilli oil.
Little pops of chewy goodness
Allen F.
Delicious chilli, great combination of umami and heat! Perfect on pretty much anything!
David W.
Its a nice chilli oil, not sure if lives up to the hype. I think most of your customers are white and they have never tasted chilli oil properly before hence the hype. It is a good product and well packaged and marketed.
Keen to try the kelp EJ is an old buddy of mine, great chef.
Shanteh W.
It's as good as I hoped. Yes I sailed in with a spoon.
It's got the texture and crunch from roast chilli's and flakey salt, the heat of crushed chillis and warm florals from the Sichuan pepper.
Its all wrapped up with aromatics from hints of cumin, star anise, savoury garlic and herby fennel.
A punch of flavour to your face, in the sexy Mr and Mrs Smith vibe.
$25 very well spent for a 312ml jar.
Trinh N.
Delicious shipping was fast and came with a cute note
PAUL S.
So excited to receive my order today. Went straight onto the avocado on toast and sent it to the next level. I will be buying at least 4x bottles in my next shipment.
Monique M.
Love this….I eat it with just about everything!
Jennifer F.
Spicy and delicious
henry b.
G.day, I was expecting to have alot more heat other than that it's o.k...
Paul S.
Thank you, I absolutely LOVE this oil. Initially I used it to marinate steak before barbecuing and it was delicious. Now I use it on everything! Cheers, Lee-Anne